Return Policy – FeathersOnDress.com

1. Return Eligibility
We accept returns within 14 days of delivery when:

  • Items are unworn, unwashed and undamaged
  • Original tags and packaging are intact
  • Proof of purchase is provided

2. Non-Returnable Items
Cannot be returned:

  • Final sale items (marked “non-returnable”)
  • Custom/made-to-order pieces
  • Intimate apparel (for hygiene reasons)
  • Accessories with removed tags

3. How to Return

  1. Initiate return at FeathersOnDress.com/returns
  2. Pack items securely in original packaging
  3. Include completed return form
  4. Ship using trackable method (customer pays return shipping)

4. Refund Processing

  • Allow 7-10 business days after we receive return
  • Refund issued to original payment method
  • Original shipping costs non-refundable

5. Exchange Policy
For size/color exchanges:

  1. Return original item following standard process
  2. Place new order for desired item
  3. Email us for possible price adjustment

6. Damaged/Defective Items
If item arrives flawed:

  • Contact us within 48 hours
  • Provide clear photos of issue
  • We’ll cover return shipping costs

7. International Returns

  • Customer responsible for return shipping and duties
  • Declare as “Returned Goods” to minimize fees
  • Refund excludes original international shipping costs

For complete return details visit FeathersOnDress.com/returns-info